FAQs
Fundraising FAQ's From Profit Potentials

1. Do we need to pay for our order up front?
NO! Profit Potentials offers 30- day open account terms for schools with purchase order numbers, and credit reference approval for all other accounts. All prepaid and credit card orders qualify for an additional 2% discount. All checks should be received 10 days prior to your requested delivery date of your greenery items.

2. When does my 30-day open terms account start?
Your 30-day open account starts when you receive your order. Your invoice will follow in the mail. If for any reason your order has been delayed, give us a call, we will adjust your invoice's due date.

3. What kind of credit information do I need to qualify for an open account?
School sponsored groups we need to have the name of the approving administrator such as bookkeeper, principal, financial secretary who can verify and approve the order. If you school requires a purchase order number, please have this number available when ordering. All non school sponsored groups will need a credit reference sheet including banking information filled out. Please call to receive a credit reference sheet.

4. Do we pay for Shipping?
All shipping and handling charged will be prepaid for you and added to your invoice. If prepaying your order, you will pay the shipping at the time of order. Each individual greenery item will have shipping added. This does exclude the brass hanger, carry bags and bows.

5. Will I be charged sales tax on my order?
No, Profit Potentials only works with non-profit groups and does not charge sales tax. However, Iowa residents could be subject to state sales tax unless a tax exemption certificate or resale exemption is on file with our company.

6. Is there a minimum order?
Yes, minimum order is 50 greenery pieces. Does not include the Brass Hanger or Premium Bow as a greenery item. There will be a $2.00 per item surcharge for all orders less than 50 greenery items.

7. When will we receive our order?
You will choose your delivery date. You will have a 3-day window for delivery. Your order will be shipped via UPS. Your order must be placed 14 days prior to your expected arrival date. Delivery window is an estimate and cannot be guaranteed.

8. Can I add-on to my order?
Yes, we do allow 1 add-on order to your original greenery order. Keep in mind your add on will ship separately and delivery may not be the same time. There are no minimum greenery pieces for add-on orders.

9. Where should I ship my order to?
You may have the order shipped to your home or business.

10. What is your customer service like?
We have a customer service team that works hard to be accessible, friendly, knowledgeable and helpful. We pride ourselves in offering customer service that goes the extra mile every time! Remember, your success is our goal.

11. What is the selling price of your items?
We have suggested retail prices listed. You may choose to use our suggested retail prices, or set your own prices. Please be sure to specify if you want to set your own prices, you will need blank order taking sheets.

12. How are your products packaged?
Your greenery items will be boxed 10 Wreaths per box, 5 Garland per box, 10 Wall Door swags per box, 10 mailbox swags per box, 5 Christmas Trees per box, and 4 Pine Cone Crates per box.

13. How do you protect the life of the forests?
The boughs are cut from the outside lower branches, thus extending the life of the tree and protecting our forests for generations to come.

14. When should I take delivery?
Northern States can be shipped November 3rd-December 6th, 2010. Southern States will be available for shipment November 22nd through December 6th. 2010. Be sure to place your order early to get the best delivery times and to avoid delays.

15. Do I have to order in full box increments?
No, that is the advantage to selling with Profit Potentials, you only order what you sold. No full box increments.